Training Programs

Proven, effective programs to give you and your team the skills to improve performance, productivity, and collaboration.  One-day programs, available on-site.

Team Building - Through dynamic, interactive exercises, learn how to improve communications, identify strengths, organize the team, and effectively initiate challenges to achieve the team’s goals.  Bonus: It’s a lot of fun.

 

Communication Strategies - Improve your interactions with other people in the workplace, and in your personal life.  Enhance the critical skills of listening, asking questions, and recognizing non-verbal messages. 

 

Effective Email Writing - With today’s powerful hardware and sophisticated software, the weakest link in your email system is probably you.  Learn to focus your message to a specific audience with clear, concise, professional writing. 

 

Time Management - Time is the most limited resource.  Learn powerful techniques that allow you to: 1) gain more time out of each day, 2) set priorities, 3) achieve goals, and 4) develop your own personal action plan. 

 

Customer Relationships - Differentiate your organization by providing outstanding customer service.  Discover how commitment, diligence, and communication are the keys. 

 

Effective Listening Skills - Develop productive listening habits and learn to identify the body language and listening styles of others.  Hear more, while learning how to be better heard.

 

Conflict to Collaboration - This program focuses on conflict resolution, and also reconciliation.  Explore the various means for developing the skills needed to use conflict as a catalyst for collaboration and innovation. 

 

Problem Solving - Motivate and energize your team by using creativity and innovation to develop solutions to everyday problems.  Learn how to achieve solid results through step-by-step techniques. 

 

Managing Change - In the modern business environment, coping with change is a necessity, requiring both the resolve and the skill to adapt.  Learn how to manage stress and maintain productivity through times of transition. 

 

Negotiating for Results - This program provides you with an interactive approach to the process of negotiation.  Learn to focus on interests rather than positions, to develop mutual trust, fairness, and respect. 

 

Stress Management - The modern workforce is experiencing job burnout and stress in epidemic proportions.  Explore the causes of workplace stress, and discover initiatives to combat stress overload.

maryscannell

E-mail: mary@maryscannell.com

Mary Scannell

Corporate Trainer  •  Author